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Prescription Requests: If you have access to the internet, please request prescriptions online. This is to protect patients and staff and reduce the spread of infection.

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From Monday 23 March onwards, people who are unwell and worried about COVID-19 are to consult NHS inform and phone NHS 24 111 as the first point of contact, not their GP.

 

As always – if you have a critical medical emergency, phone 999.

 

If it’s not an emergency;

 if you have mild symptoms or are looking for information

 

Please visit www.nhsinform.scot/coronavirus. If you can’t find the answer please call the special helpline on 0800 028 2816

 

 If you have COVID-19 symptoms:

 

  • If you need more advice than is available online at NHS Inform, call NHS 24 on 111.
  • For all other health matters:

 

Call your GP. You should only call NHS 24 if your GP is closed and you cannot wait until they reopen.

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Below is a link patients can use to download an isolation note for 7/14 day isolation:

 

https://111.nhs.uk/isolation-note/

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IMPORTANT - PLEASE READ

Click this link - Information on how to contact the surgery during the outbreak

 

Due to the on-going outbreak, we are putting measures in place to protect patients and staff as much as we can:

 

For the foreseeable future, no face to face appointments will be arranged without a phone call from the surgery first.

 

Doctor’s appointments – any pre booked Doctors appointments – the doctor will phone you instead, please do not attend the surgery. The doctor will decide if it is necessary for you to come to the surgery.

 

Nurse’s appointment/Phlebotomy Appointments/Physio Appointments – we are no longer taking bookings for routine appointments.

 

For any NURSE OR PHLEBOTOMY appointments already booked – the surgery will contact you prior to your appointment to check if it is suitable for you to attend surgery. Do not come to the surgery until you have been advised to attend by reception.

 

 

DO NOT COME IN TO THE SURGERY TO BOOK APPOINTMENTS – WE WILL ONLY DEAL WITH QUERIES OVER THE PHONE. Therefore the surgery doors are closed.

 

 

Please do not call the surgery for corona virus advice.  Use www.nhsinform.scot or free phone 08000282816

Those with mild symptoms do not need to call their GP or NHS24 (111)  If people are concerned about more serious symptoms or if their symptoms worsen, they should contact their GP in hours, or out of hours NHS24 on 111.

 If you have symptoms of cough, fever and shortness of breath please self isolate at home for 7 days and do not attend the surgery

 

More advice available at www.nhsinform.scot
Please be aware that advice is changing frequently due to emerging situation, so please check back regularly 

 

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Chest Heart & Stroke Scotland have asked we share the below link - A survey they have developed to gather the views of people living with lung conditions on the most relevant sections of the action plan – self-management, pulmonary rehab, mental health, supporter for carers, and use of tech.

 

They intend to submit the responses to the Scottish Government, as well as using them to inform their organisational response to the consultation.

 

https://campaigns.chss.org.uk/have-your-say-scotlands-first-national-lung-health-plan

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 Commuter appointments - we offer a limited number of early morning & Saturday morning appointments on a monthly basis. Please telephone the surgery to enquire about the availability of these pre-bookable appointments.

The next Saturday clinic is on Saturday 18th April 2020 - this is a pre-bookable clinic, therefore please telephone the practice in advance for an appointment.

If you have been discharged from hospital and would like to discuss any changes in medication, please make a routine telephone appointment with any of our GP's

The surgery will be closed on the following dates in 2020/2021: Friday 10th April 2020 (Good Friday), Monday 13th April 2020 (May Day),  Monday 4th May 2020 (May Day), Monday 21st September 2020 (Public Holiday), Friday 25th December, Monday 28th December 2020 (Christmas), Friday 1st January 2021, Monday 4th January 2021 (New Year). For medical advice during this period of closure, please contact NHS 24 on the FREE NUMBER 111 .  In the event of a life threatening emergency, please call 999. 

(Site updated 27/03/2020)
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